A Good Experience at North Palm Beach Marina, AICW Statute Mile 1014
North Palm Beach Marina – A SALTY SOUTHEAST CRUISERS’ NET SPONSOR! – lies on the southwestern banks of the ICW shortly after you pass under the restricted North Palm Beach/Parker bridge.
Last weekend, we received a report from Captain Young that she had been overcharged for overnight dockage at North Palm Beach Marina. We passed these comments along to the management here, and within 24 hours, they were in touch with Captain Claudia, and a refund had been issued. Now, that’s what I call GOOD customer service.
Mistakes can and do happen to all of us (I made a mistake just last year). The real mark of a quality operation is how well and how swiftly oversights are handled when they do happen. North Palm Beach Marina has passed that test with proverbial flying colors in our book!
Spent the night on 3/13/13. Good place to stop for transients. They had some computer issues and the final bill turned out to be wrong. We were slightly overcharged. Chris, the marina manager got in touch with us the day after and refunded the difference. We will be back.
Claudia Young
Click Here To Open A Chart View Window, Zoomed To the Location of North Palm Beach Marina
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