Always good to hear about great marine repair firm, and it sounds as if we have a very good one in Morehead City and Beaufort. Read on!

I just wanted to forward a truly great cruising experience.
We have an electronic 5 KW generator (BTW: I will never again, if at all possible, buy another fancy genny with all the bells and whistles, give me the old fashioned, if it runs it generates) that had yet another electronic sensor go bad.
We were in Beaufort NC and I called Town and Country Marine (the authorized generator warranty repair facility). Eric the tech drove over to the Sanitary Restaurant ($10/night, no hook ups) and took a look at the problem and said he would order parts. We proceeded to go over to Beaufort Town Docks ($2.25/ft I believe, plus electric, grade c bathrooms), where we stayed for two nights (didn’t need the genny here so no hurry on parts). I called Margie at TCM and she asked me what I was doing paying for slip fees at BTDs; she told me to get right over there, no slip fees, since they were doing the work.
Due to a bunch of circumstances, we ended up staying at TCM from Thursday through Wednesday morning. Eric made several trips to the boat, troubleshooting
the problem and getting parts. When it was all said and done the bill was only $17.50 for part shipping, as the generator was still under warranty.
They treated us like Royalty, let us use the facilities, courtesy car. Everything.
I wouldn’t even begin to promise everyone that anytime you stopped for maintenance work you will get this type of royal treatment. The most important thing was they kept us informed. Told us what was happening; when there was a delay, we knew about it. They treated us with the best of customer service. And yes they advertise in the Waterway and Maptech cruising guides.
So when you swing through Beaufort NC, and you need a slip for the night or if you need some work done, give Margie or Steve a call, and tell ’em Happy Clamz
sent you.
Leslie and Doug
Happy Clamz

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