Technical Advice for Marina WiFi from OnSpot

For boaters who are underway or enjoying a weekend at the marina, internet connectivity is no longer a luxury. We require it. As boaters we spend time on our vessels working, enjoy waterfront views and our marinas of choice. And we want our marinas to provide good wifi.

As we’ve reported in the past, onSpot wifi has distinguished itself as a company dedicated to solid engineering and extraordinary customer service. The owner of this company lives this lifestyle. He is currently cruising the waterways aboard onSpot’s R&D boat, stopping at marinas along the way to inspect their networks and better understand the needs of boaters like you.

Waterway Guide has followed onSpot wifi’s success over the years. They have solved most of the problems unique to marinas. onSpot wifi’s infrastructure is designed for harsh environments and delivers over distance to vessels at docks and slips while managing connections to a marina’s internet service provider. As a result, marina facilities using onSpot wifi offer glowing reviews.

With installations at most of the leading marinas in the U.S. and Bahamas, onSpot wifi has built a reputation for efficient and effective follow through from its engineering and customer service teams. The company has identified some trends among users who login in to the onSpot signals. Most connectivity problems are the result of users missing a setting or two on their mobile devices.

Tips for Best Connection

onSpot wifi installs a series of access points (AP) along docks and piers that communicate with the marina’s internet modem. Locating the correct AP from the list of available onSpot APs is important when setting up your wireless connection with your computer, phone or tablet. Which one is correct? The answer usually is the one with the strongest signal. And you should always look for the one with 5G associated with it. Remember that boats can be notorious for obstructing signals so you may want to login and work as high up and near a window as you can. Especially if you find yourself some distance from one of the APs installed along the docks. Try the signal that gets the best response.

onSpot’s Customer Support Team is available 7 days a week from 7am – 8pm via phone and text (954-990-0192) or email (support@onspotwifi.com). They can have you connect your device to the different nearby onSpot APs and easily determine which AP is providing the best connection for your devices.

(Here’s a link to a .pdf with more details on how to connect)

Another observation that the onSpot wifi team has made is that some mobile users don’t know that their devices may be switching back and forth from the local cell signal to the onSpot wifi AP signal, attempting to provide the stronger connection. If your cell data is enabled, which is the case for most of us, you may believe that the AP is not working when, in fact, the cell signal has taken over and not delivering the speed you want. The solution is to disable cell data on your device while connected to the local AP as a first option for getting the speed you want.

Technical advice aside, the onSpot wifi team is unique in the industry. They are boaters who know the value of being connected and communicating while enjoying the lifestyle and adventures of being underway.

Marinas are increasingly focused on providing good service for all of the obvious reasons. When planning your on-the-water adventures look for facilities that offer onSpot wifi. The Infopane to the left of the map at WaterwayGuide.com reveals facilities that have onSpot wifi (See this link for an example).

You can also filter and search with the Marina Comparison Matrix by using the funnel icon on the left side of the map.

As more of us are on our boats leaving the crowded highways and byways behind, plan your next adventure with Waterway Guide and onSpot wifi.

See you out there…